We believe every SaaS product deserves to be understood

TopDown was born from frustration with slow, expensive design agencies and the belief that AI could democratise great explanations.

Our story

From problem to solution to the future of product explanation

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2022Problem identified

The frustration begins

Sarah struggles to explain Stripe's complex payment flows to new developers. Existing design agencies are too slow and expensive.

2022
2023First prototype

AI breakthrough

Marcus builds the first prototype using GPT-4 to generate interactive explanations. Initial tests show 10x faster creation.

2023
Early 2024Team formed

Team assembly

Emma and Alex join to build the design system and multi-agent AI architecture. First paying customers come onboard.

Early 2024
Mid 2024PMF achieved

Product-market fit

50+ companies using TopDown. Average explainer creation time drops to under 5 minutes with 95% quality satisfaction.

Mid 2024
Late 2024Platform launch

Scale and growth

Launch self-serve platform. 10,000+ explainers created. Team collaboration features and advanced analytics released.

Late 2024
2025Future vision

The future of explanation

Expanding into video, voice, and AR explanations. Building the definitive platform for product communication.

2025

Meet the team

The people behind TopDown's mission to eliminate confusion

SC

Sarah Chen

CEO & Co-founder

Former Head of Product at Stripe. Built explanation systems that helped millions understand complex payments.

LinkedIn →
MR

Marcus Rodriguez

CTO & Co-founder

AI researcher turned product builder. Previously at DeepMind working on language understanding systems.

LinkedIn →
ET

Emma Thompson

Head of Design

Award-winning UX designer with 10+ years crafting intuitive experiences at Airbnb and Figma.

LinkedIn →
AK

Alex Kumar

Lead AI Engineer

PhD in Computer Vision. Builds the AI agents that power TopDown's explainer creation process.

LinkedIn →

Our values in action

The principles that guide everything we build

🔍

Clarity over complexity

We believe every complex idea can be explained simply. Our mission is to eliminate confusion from the software world.

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Speed without compromise

Fast creation doesn't mean low quality. Our AI maintains professional standards while delivering in minutes.

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🤖

AI that augments creativity

Technology should enhance human creativity, not replace it. Our AI amplifies your ideas, doesn't override them.

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❤️

Customer obsession

Every feature, every decision, every line of code is guided by what creates the most value for our customers.

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Our mission

To eliminate confusion from the software world by making it effortless for any company to create clear, engaging explanations of their products.

We believe that every complex idea can be explained simply, and that understanding shouldn't be a barrier to adoption. Through AI-powered explanation tools, we're democratising access to professional-quality product communication.

Our vision

A world where every software product is instantly understandable, where confusion never stands between great ideas and the people who need them.

We're building towards a future where explanation is automatic, where every feature ships with perfect clarity, and where the gap between what we build and what users understand disappears entirely.

TopDown by the numbers

50+
Companies using TopDown
10,000+
Explainers created
5 min
Average creation time
95%
Customer satisfaction

Trusted by fast-growing SaaS companies worldwide

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Want to help eliminate confusion?

We're always looking for talented people who share our mission

Remote-first companyCompetitive equityUnlimited PTO